Frequently Asked Questions

How do I know if my boat is inflated to the correct pressure?
You should be able to push in about 1/4” with your thumb when the boat is fully inflated and ready for use. If you can push in more than that you may want to add some more air to the boat. If you can’t push in at all there is too much air in the boat and some air needs to be let out. Remember that all kayak floors will have a pressure relief valve and will start letting off air when it reaches 2.5 psi. For the EgoTrip and VertEgo inflatables which are mode of dropstitch material the recommended pressure is 8psi.

What is the best way to store my boat?
SHORT TERM STORAGE: Clean your boat and allow it to air dry, deflate and store partially inflated, about ¾ full (you should be able to pinch an inch of material). If you are tight on space, you can roll loosely by letting your boat deflate completely. Fold the side tubes in over the floor and begin to roll the boat from one end to the other. Use a cam strap or some rope wrapped around your rolled boat to keep it from unrolling.

LONG TERM STORAGE: Store your boat dry and clean. After use, rinse off any sand, leaves, algae, barnacles, salt, etc. that may be on your boat and allow it to air-dry for several days on soft pressure. You should be able to pinch an inch of material.

Store the boat in a cool, dry place out of sunlight and away from exhaust fumes. Ideally, storing the boat inflated to shape but not to paddling/rowing pressure is the best. If you do not have the space necessary to store the boat softly inflated, roll up your boat and store it in a bag or heavy tarp or cloth, and keep it off the ground and away from mice and other rodents (mice like to chew the PVC).

Folding and transporting instructions.
Fold the side tubes to the middle of the boat so that the whole boat is as wide as the thwart. Roll forward. This will help to get the air out. Be sure all valves are in the open position. Continue rolling forward as compactly as possible. Secure with a strap or place in a carry bag for easy transportation. Be sure to protect your boat from rubbing against hard or sharp objects during transportation by wrapping in plastic or canvas as friction can wear a hole through material.

What if my boat has a slow leak?
Slow leaks usually stem from a valve leak or small puncture. The first thing that you want to do is to try to find the location of the hole or leak. Apply soapy water into and around the valve corresponding to the chamber that is losing air. If the leak is coming from the valve you might want to try tightening it. A quarter of a turn can make the difference. If it is coming from the inside of the valve debris may be caught in the plunger. Running a Q-tip around the gasket of the valve can free any debris that is allowing air to escape.

If no bubbles are detected in or around the valve, try covering the raft with soapy water to locate where the pinhole is located in the material. See repair instructions page for additional information.

What should I use as a boat cleaner?
Mild soap and warm water is the best cleaner for your boat! If you use 303 Protectant it should only be applied a couple times a year. Using too much will cause the plastic in the PVC to harden.

What items do you recommend that I put in my repair kit?
These are a few extra things that we recommend putting in your repair kit: scissors or knife for cutting patch fabric, small paintbrush for applying glue, roller for pressing patch to repair surface, MEK solvent, towel, duct tape, and an old toothbrush.

How do you determine your load capacities?
The load capacity is determined when 40% of the tube’s diameter is submerged. This test is done on flat water.

What is a pressure relief valve?
The I beam floor in our solo and tandem RF kayaks have a pressure relief valve that will vent excess air when the floor is fully inflated. These valves are set to release air when the reach about 2.5 PSI. These valves prevent the floor from becoming over-inflated and bursting.

What pump should I purchase for my boat?
There are many different pumps that will work with our boats. It really all depends on what size of boat you have. With the kayaks a simple double action hand or foot pump will work perfectly. For the rafts a high volume inflator and/or a large diameter hand pump will work best. It’s always a good idea to carry a smaller pump on your trip to inflate when needed.

How do I determine the correct length of paddle for my inflatable kayak?
The size of the paddle depends largely on the users height and the width of the kayak. The recommended range of lengths for inflatable kayaks are 215-240cm.

How do I determine the correct length of oar for my raft?
Length to a certain degree it is personal preference. What it mostly comes down to is the weight of the load and the type of river that a person is on. For the heavier loads on the bigger rafts 10’ oars are the most common. For small rafts 8′-9′ oars will work, medium sized boats 9′-10′ are best. There are also 1’ extenders that can be added to oars for those trips where they are needed.

What should I do when I need my boat repaired prefessionally?
When you find your boat needing repair you need to call or email Zoik to get a return authorization (RA) number. An representative will take your address and phone number. They will issue you a RA # that is to be written on the outside of the box before it is shipped. There should also be a note included on the inside of the box. The note should include return shipping information and a reason why the boat is being returned for repair.

When comparing different boats, what is the Denier?
Denier of the fabric refers to the number of threads and the tightness of the weave inside of the plastic coating in the base fabric. The higher the number of threads and the tighter the weave, the tougher the material.